Studio support
Homesick Home Fragrance Desk
Warm Room Studio
New York, NY 10001
Use this channel for room scent planning, candle care questions, diffuser placement, and help choosing between a personal purchase and a gift-ready set.
Contact Homesick
Reach out with the room, occasion, preferred scent family, or product question. We will help you choose a format and next step with calm, practical guidance.
Good home fragrance advice usually starts with ordinary details: the size of the room, how often the door stays open, whether pets or guests move through the space, and whether the scent is meant to welcome, settle, brighten, or mark a gift. Homesick support keeps those details simple so you can describe the situation in your own words.
Homesick Home Fragrance Desk
Warm Room Studio
New York, NY 10001
Use this channel for room scent planning, candle care questions, diffuser placement, and help choosing between a personal purchase and a gift-ready set.
[email protected]
+1 212 555 0184
Email is best for scent comparisons, multi-room requests, and order context. Phone support is useful when a gift deadline or event date is close.
Monday to Friday
9:00 AM - 6:00 PM ET
Gift requests answered within one business day.
If your request involves several recipients, include the occasion and any scent notes to avoid. We will keep the recommendation short and easy to act on.
Send a request
No need to know top, middle, or base notes. Tell us what the room feels like, who the gift is for, and whether you prefer candle ritual or flame-free fragrance.
For a living room, mention whether the space is open to the kitchen and how many people usually gather there. For a bedroom, tell us whether you want a clean sheet feeling, a soft warm note, or something barely there. For gifts, include the relationship, delivery timing, and whether the recipient already likes candles.
You can expect a focused reply with one or two scent families, a recommended format, and a short care note. When the answer depends on intensity or room size, we explain the tradeoff clearly so the final choice still feels personal.